9/10/23

Hamilton Lindley Elements of Good Judgment

**What Makes Good Judgment?**

Trying to understand what makes good judgment is like going on a never-ending adventure. There are six important parts of making good decisions, and experts talk about them: learning, trust, experience, detachment, options, and delivery.

**Learning Skills: Listen Carefully and Read Objectively**

Good judgment means turning what we learn into something we understand. Sometimes, leaders make quick choices because they don't really think about the information they get. We also tend to ignore things we don't like or agree with, and this doesn't get better as we grow up. There's also too much information, like lots of emails and papers.

**To Get Better:** We can learn to listen carefully and read things carefully. It's essential to pay attention not only to what's said but also to how people act. We should be careful not to ignore things we don't like and not get angry when we hear different ideas. And when we read things, we should look for things that don't make sense.

**Seek Diversity, Not Just Agreement**

Leaders don't make decisions all by themselves. They need help from others. The quality of their decisions depends on who helps them and how much they trust these helpers. It's not good to have people around who only say yes to what the leader wants.

**To Get Better:** Leaders should find advisors they can trust, who will tell them what they need to hear, not just what they want to hear. When they hire new people, they should think about how good these people are at making judgments, not just how well they follow orders.

**Experience: Make It Useful, But Not Too Narrow**

Leaders use their experience to make decisions. It helps them understand things and find solutions. But if they only know about one thing and nothing else, it can be a problem. Sometimes they make choices based on habits or because they think they know everything.

**To Get Better:** Leaders should look at their past choices to see what worked and what didn't. They should also try to learn about different things, even if they're good at one thing. This can help them make better decisions.

**Identify and Challenge Biases with Detachment**

Leaders need to be aware of their own biases when they get information. They also need to be able to think without getting too emotional. This is important for good judgment, but it's not easy.

**To Get Better:** People should try to see things from different points of view. They can do activities that help them understand other people's ideas. They also need tools to help them notice their biases.

**Options: Ask About Other Solutions**

When leaders make choices, they usually have at least two options. But sometimes, they don't look for other solutions. This can lead to bad decisions because they didn't think about everything.

**To Get Better:** Leaders should ask questions when they don't understand something. They should also talk to others and see if there are more solutions they didn't think about. They should be ready for things that might go wrong and have a plan to deal with them.

**Delivery: Think About How to Make It Happen**

Leaders can make good decisions, but they also need to make sure these choices happen. They need to know if there are problems that could come up and who can help with them.

**To Get Better:** When leaders listen to a plan, they should make sure the person talking knows what they're doing. They should also talk to the people who support the plan and see if there are any issues. Even small decisions need to be thought about this way.

Being a leader means having many skills, but making good judgments is one of the most important. Sometimes, luck and things we can't control affect our success, but good judgment can help us do better.

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